Saturday, January 26, 2008

Nearing the Finish Line

With less than two weeks left things have gotten pretty hectic for the holiday season. The other day I had a seven-top of black people come in for lunch. After taking their order, my other two tables wanted to check out. I processed their payments and then started making salads for the party. I was in the middle of doing this when another waiter came in and told me the party wanted to know what was taking so long with their salads. According to him they were on their lunch break and wanted to get out fast. It hadn't been more than five minutes. If you want your order ready in less than five minutes, you go to McDonald's, not a real restaurant.

I got their salads out and refilled their drinks and everyone was happy until the food arrived. One woman on the end of the table complained about a hair being in her shrimp. I took it back to the kitchen and the manager had it recooked. My manager asked me if it was a black woman and I told her yes. None of the cooks had black hair. She told me it was the woman's own hair.

Of course, every person at the table had separate tickets. I was glad to get them out of the door. Somehow my managers assumed their bad attitudes were my fault. People come in with bad attitudes. While I could simply tell them all that they're worthless and walk out, I'd like to have a good reference.

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